Sunday
15, February 2015 1730 hrs
How
does one innovate and change a government organization which has chronically
suffered bad or dis-interested leadership to add real value to its core
customer segments, and enthuse its very talented but smug staff to reinvent
themselves continuously?
During
the week that is celebrated by the Indian government as Productivity Week, I am
struggling to find answers to these questions. Productivity is still being
discussed within the cadre of specialists at National Productivity Council, as
something that only needs training programs for awareness and capacity-building
for managing quality, energy efficiency and environment by the manufacturing
sector – this was also discussed thirty years ago, so does this mean that NPC’s
efforts to improve the productivity of India’s economy (which certainly has
vastly increased in the intervening years!) has remained inconsequential? Has
NPC failed?
Fifteen
years into the new millennium, the government’s cadre of productivity
specialists seem to be clueless about how both manufacturing and services
sector are already in the cusp of being impacted by technological and global
value-chain opportunities, and any productivity advise to entrepreneurs,
financiers and workforce will need to recognize and leverage these developments
nimbly, else the recipient of such advise will be damaged more than will be
facilitated.
On
a different theme, last week saw the success of a fledgling party succeed with
a brute majority in New Delhi’s elections. The party has made several promises
related to statehood, anti-corruption, utilities supplies. It will need to be
very innovative to meet all these promises and yet carry forward its ideologies
to the rest of India. An interesting space to watch!
Have
a great week ahead.
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