1230 hrs/Sunday 28 April 2013
Is it really true that most organisations are, by nature, resistant to innovating in-house, and do not invest in institutionalised innovation, unless forced by the competitive environment? It is my humble submission, that this is not really true!
Innovation within organisations, probably occurs incrementally, and that these do not necessarily catch the attention of top managers or external researchers. Cost-reductions, technical troubleshooting, managing customer grievances and risk management and risk transfer activities by various levels of staff within organisations involve lateral thinking and learning curves that demand flexibility of approach; what probably is lacking is a documentation of such experiences for others to benefit and top-management to recognise.
Do you agree?
Hope you are having a great weekend.
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