Giri at 1400 hrs on 17th April 2011
Hello there. I hope you are all having a great weekend. Mine is turning out to be hectic as I have scheduled some maintenance work at home.
But more than the hectic bit, the work throws up some very interesting thoughts: (a) why the construction and civil repairs and maintenance works sector in India has not embraced benchmarked processes and project management techniques? (b) why is there no transparency in dealing with customers, be it in terms of providing quotes based on BOM and labour rates or in terms of providing timeframes and quality guarantees for completion of works? (c) Is worker health and safety given any consideration at all? To me greed seems to be the only trait that characterises all these contractors and materials suppliers. So what are the options for someone who wants to engage a good contractor for civil repairs and maintenance? Is there a case for incentivising this sector to adopt professional work cultures and customer-friendly work practices? If so what sort of incentives are appropriate? Free or subsidised safety apparel for workers.....special rebates and write-offs from some applicable local taxes on work contracts that have been executed and have met all health, safety and other professional standards.....
Rushing off to check if the floor tiling work is being done properly, so signing off here, Looking forward to reading your comments and feedback.
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